Collective Hospitality

We are the travel scene for the next-generation adventurer. With over 70 unique, energy-filled properties across Southeast Asia, South, and Central America, we offer Slumber Party, Bodega Hostels, Path, and Socialtel Resorts—each one a playground of epic experiences designed for the bold, social, and endlessly curious.

Cluster General Manager

We are looking for a Cluster General Manager aligned within the Hospitality industry to focus on aversees day to day operations in the largest property of the country and ensuring property’s smooth and profitable operation.

Responsibilities:

• With full P&L responsibility, the Cluster General Manager will deliver commercial, financial and operating results for the location he/she is leading, aligned with the company’s goals and strategies.
• Versee various Location Operations Teams, covering all departments among which includes rooms, food and beverage, maintenance, and experience.
• The role will also have an active involvement in commercial, finance and human resources activities to achieve the goals set as training programs and staff training schedules, including new property manager training, F&B training, housekeeping training, etc.
• Align the operational strategies to support the commercial goals of the location
• Lead the location Operations Team to ensure that the location delivers its commercial and financial operating results
• Support with the preparation, presentation and achievement of the location’s annual business plan and budget
• Strong presence in the daily functions of all product areas of the location (Front of the House, Back of the House, F&B, Kitchen, CoWork, Experience) optimizing all opportunities and analyzing any room for improvement.
• Full P&L responsibility over the location, with sound understanding of P&L statements and ability to react with impactful strategies to improve performance.

Job Requirements

•  5+ years’ experience as hotel general manager or operations manager.
• English and Native Language of the Country Assigned
• Strong multitasking and time management skills
• Excellent communication skills.
• Smart and strategic, but a real operator who is happy to be hands-on and get into the details.
• Sound abilities for reporting and analyzing information for decision making
• High level of understanding of processes and operational efficiency
• A leader with exceptional people development skills – the ability to inspire and engage teams but also encourage a culture of learning, training and support.

Benefits

• Negotiable salary
• Internal benefits.