About Us:
At Collective Hospitality, we are a global connector fostering bold, authentic experiences through a hybrid of communal and engaging stays, designed for the modern explorer. Our mission is to drive innovative, immersive experiences that resonate with travelers and locals alike. We are seeking a passionate, dynamic Sales Executive to join our team and help build lasting relationships with local accounts while driving revenue growth for the hotels we represent.

Role Overview

The Virtual Kitchen (VK) Operations Specialist is responsible for overseeing the daily operations, inn

app marketing strategies of delivery-only service or cloud kitchen. This role requires a blend of operational

expertise and drive sales, streamline workflows, and optimize online performance.

Key Responsibilities

Operations Management

• Oversee the end-to-end operations of the virtual kitchen, including order management, inventory

control, and delivery coordination.

• Manage the process of brand activation in each location for each country in Latin America.

• Ensure smooth integration and performance across food delivery platforms like Uber Eats, Rappi,

and Pedidos Ya.

• Develop strategies to improve efficiency, reduce waste, and optimize kitchen workflows.

• Monitor food quality, packaging, and delivery speed to maintain high customer satisfaction.

• Implement automation tools and technology to enhance operational efficiency.

• Manage and align all promotions in all multiple delivery partners.

• Collaborate with marketing specialist regarding in app delivery marketing campaigns.

• Work closely with Corporate Head Chef regarding new product development.

• Analyze customer insights and market trends to refine marketing efforts and menu offerings.

Qualifications & Skills:

• Strong understanding of the Latin American food delivery market and consumer behavior.

• Experience working with restaurant management software and online ordering platforms.

• Ability to work in a fast-paced environment, multitask, and manage multiple projects.

• Excellent communication skills in Spanish and/or Portuguese; English proficiency is a plus.

• Passion for food and innovation.

• Strong communication and problem-solving abilities.

• Knowledge of food safety regulations and best practices.

• Ability to work flexible hours, including weekends and holidays if needed.

• Bachelor's degree in hospitality management, business administration, or a related field is preferred  but not required.

What We Offer:

• A collaborative, dynamic work environment focused on innovation and growth.
• Opportunities for personal and professional development.
• Competitive salary and performance-based incentives.
• The chance to work with a diverse and passionate team of hospitality professionals.